Contact Us
🌿 We’d Love to Hear From You
Have a question about your order or something on your mind?
We’re a small, independent brand, but we genuinely care and do our best to reply within 24–48 hours — often sooner.
📬 Get in Touch
For general questions or support, feel free to email us at:
support@emberfolk.com
🔄 Questions About an Order?
If your message is about an order, please include:
- Your full name
- Your order number
- A short description of how we can help
This helps us get back to you as quickly as possible.
🕰️ Support Hours
Monday – Friday
9:00 AM – 5:00 PM (CET)
We may respond outside these hours when possible, but this is our regular support window.
🧭 Looking for a Quick Answer?
You might find what you’re looking for on our FAQ page.