FAQ
❓ FAQ
✈️ Where do you ship?
At present, we're only shipping to the United States.
Very soon, everyone else will also be able to look forward to receiving a package from Emberfolk.
All shipping options and costs are shown clearly at checkout before you place your order.
📦 Will I receive a tracking number for my order?
Yes, as soon as your order has been shipped, you will receive a tracking number that you may use to track your shipment.
📏 What size would fit me best?
Finding the right size sometimes can be challenging. To make it as easy as possible, there is a sizing chart on each product page for your reference.
Still unsure?
Feel free to contact us at support@emberfolk.com, we will be happy to help!
🧺 How should I care for my garment?
To keep your piece looking its best:
- Wash and dry it inside out, this is crucial!
- Wash cold
- We recommend hanging to dry; if this is not possible, tumble dry on a low setting
This helps preserve both the fabric and the print.
🧭 Still have questions?
If you didn’t find what you were looking for, feel free to contact us anytime.